1. Introduction
We at PriviMart Inc aim to ensure customer satisfaction. If you are not satisfied with your purchase, we offer a refund or exchange under the conditions outlined below.

2. Eligibility for Returns

• You must request a return within 2 days of receiving the product.
• The product must be unused, in its original packaging, and in the same condition as when it was received.
• Certain products, such as [Non-returnable items: e.g., perishable goods, personalized items, etc.], are not eligible for returns.

3. Process for Returns

• Contact our customer service at support@privimartinc.com to initiate a return.

4. Refund Process

• Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
• If approved, the refund will be processed to your original method of payment within 7 business days.

5. Exchanges
If you received a defective or damaged item, we will replace it with a new one. Contact our customer service for exchange requests.

6. Late or Missing Refunds
If you haven’t received your refund after 7 days, first check your bank account, then contact your credit card company. If the issue persists, please reach out to us at support@privimartinc.com.

Contact Us
For questions or concerns regarding returns, refunds, or exchanges, please contact us at support@privimartinc.com.